Installation Service
With your building selected and installation scheduled, there are a few essential considerations to keep in mind prior to the delivery and installation of your new structure.
- Delivery and installation may not be on the same day.
- There is parking or a suitable loading/unloading area at the assembly address with free parking close by. Permit holders only roads will require you to provide a permit.
- There is clear access to the garden or assembly site.
- There is access (min 60cm) all around the final install position (the install team will need to get to all sides of the shed to properly install the roof).
- It’s not further than 40 meters from the delivery point to the assembly point. Although we can move the shed from one point to another for you, the price quoted only allows for a certain amount of time.
- The ground is flat (not sloping for base kits).
- A solid and suitable base is in place and that base is both flat and level
- Electricity must be available upon request.
- Unless agreed in advance a person over the age of 18 must be available at the time of assembly.
How long do I have to wait for an install? |
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The date for installation will be arranged with you by the installation team once a delivery date has been booked. We aim to carry out all installations within 1-2 weeks after delivery. |
My install is due, what happens now? |
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If not already delivered, your building may be coming with the installer. If your building is delivered to you before the install date, please check off the contents from the list on the instructions to make sure everything is present and correct.
Although we try and make sure everything is perfect we are all only human after all, so we ask you to quickly check and get in touch if you have any concerns so we can sort them out before the installer arrives.
We will pre-book an installation date with you in advance. If you are not able to be in or grant access, then please let us know in advance or arrange for a friend or neighbour to be there in your place.
The installer will normally phone you the day before or the morning of your install date to check that everything is all still fine to go ahead (although we can not guarantee this service).
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The customer is responsible for and understands the following:
1. We are unable to carry a shed through your property. If a shed or garden building must be taken through a home then you will need to have done this already before the assembly team arrives or upon arrival.
2. If the assembly person or team arrives to find the base is not suitable, parts are missing or damaged, the job may not be able to go ahead on that day, but the booking will still have to be paid in full.
2.1 Should your job be aborted for any reason listed under point 2. Then a new chargeable job will need to be raised for us to revisit and complete any works.
3. If we are asked to and agree to install on a base that is not suitable, then we do so on the understanding that you acknowledge this may affect the look and functionality of the building and we will not be held liable for issues that arise as a result.
4. The installer(s) are unable to carry out other jobs or repairs for you while they are there.
5. If you have pets, the area must be free of any mess and properly cleaned before the assembly takes place.
6. We may ask for dogs to be kept away from the area while the assembly is taking place.
7. Any trees, bushes, etc. that are overhanging must be cut back prior to our arrival.
8. Grass must be reasonably short around the assembly site.
9. Manholes and drains in the area must be covered, free from mess and clean.
10. If any additional jobs are carried out for you at your request these will be chargeable at £80 + VAT per hour (chargeable in 1-hour increments).